I strive to provide 5 star customer service and have a record of over 11 years of selling experience and more than 15,000 happy J-Pole antennas humming along in the field. I’ve worked hard to make this site informative and the purchasing experience hassle free. If you have any questions not answered here or elsewhere on the site, please let me know.
To purchase online, click on the ‘Add To Cart’ links next to the product descriptions. Visa, Mastercard, Discover, and American Express cards are accepted via the online cart. I offer secure shopping cart system powered by Moneris USA, a secure, PCI compliant merchant provider. Your transaction is safe and secure.
NOTE: Your credit card statement will say: WAUSAU INTERACTIVE 715-203-1240. This is the parent company of which I’m doing business as KB9VBR Antennas. The phone number is my business phone.
Paypal is also accepted. At the checkout you will have the option to use your Credit/Debit card through my merchant system, or pay via Paypal. Both methods are safe and secure. I also sell my antennas on eBay. You can order a two meter amateur radio antenna on eBay.
I will be glad to answer your questions and take your order over the telephone. Phone orders can be made to (715)845-4218. Ask for Michael. My wife and kids can take orders, but they won’t be able to answer all your questions. If I’m not around, please leave a message and I will return your call as soon as possible. Weekdays between 9am – 5pm central time are often the best times to reach me.
You can pay with check, money order or credit cards. My home address is below. Please print out my handy order form and include it with your order.
1228 Arthur St
Wausau, WI 54403
I can ship internationally, but be advised the shipping charges may be more than the price of the antenna. For example, average shipping charge to Canada is $36 USD. Shipping to most of Europe, South America, and Australia is about $50 USD. Due to package size limitations, I can only ship the UHF and Break-away antennas internationally. (Canada: all antennas can be shipped with exception of the 6 meter model). If you are interested in my antennas, please email first so that I can quote you accurate shipping charges.
I ship USPS Priority Mail with delivery confirmation. If I have your email address, I’ll email you the delivery confirmation information when the antenna ships. In house turnaround time is usually 1-2 business days once I receive your order and 2-3 days transit time. I will notify you if there are any delays. The 6 meter antenna ships Fedex Ground Service. This is the most economical way to ship this long antenna.
US Domestic Shipping Rates (Effective 01/2013)
|2 Meter, VHF, Scanner, Marine, Aviation||$9.00 via USPS|
|222 Mhz, UHF, GMRS||$7.00 via USPS|
|Slim Jim, FM Broadcast||$12.00 via USPS|
|6 Meter||$28.00 via UPS|
Occasionally mishaps occur during the shipping process. I try to balance the cost of shipping with packaging the antennas in a secure manner. But the antennas are long and sometimes they get damaged. Fortunately this is a not a common occurrence. If you received a damaged antenna, please contact me immediately. Damaged antennas that can’t be easily repaired will be replaced free of charge.
As a independent small business person, I work very hard to ensure your satisfaction. That’s why I offer comprehensive support before and after the sale for my products. If you have any questions about the suitability of a product to a certain task, please contact me. I’m glad to help you out. With that being said, I can understand the need for a return if an antenna just isn’t working out for your needs, that’s why I offer the following return policy:
30 day return policy from date of purchase on all antennas and accessories. Original purchase price (less discounts) and initial shipping charge will be either refunded or credited to the customer at customer’s preference upon receipt of returned merchandise. Customer pays return shipping on all returns.
I am proud of the quality of my antennas. All antennas are warrantied for 6 months from the date of purchase on workmanship. Warranty does not cover the change of appearance or color of the antenna due to environmental factors.
If you have any questions, please go to my contact page.