Ordering Information

I strive to provide 5 star customer service and have a record of over 11 years of selling experience and more than 20,000 happy J-Pole antennas humming along in the field. I’ve worked hard to make this site informative and the purchasing experience hassle free. If you have any questions not answered here or elsewhere on the site, please let me know.

Online Orders:
To purchase online, click on the ‘Add To Cart’ links next to the product descriptions. Visa, Mastercard, Discover, and American Express cards are accepted via the online cart. I offer secure shopping cart system powered by Paypal, a secure, PCI compliant merchant provider. Your transaction is safe and secure.

NOTE: Your credit card statement will say: WAUSAU INTERACTIVE 715-203-1240. This is the parent company of which I’m doing business as KB9VBR Antennas. The phone number is my business phone.

Paypal is also accepted. At the checkout you will have the option to use your Credit/Debit card through my merchant system, or pay via Paypal. Both methods are safe and secure. I also sell my antennas on eBay. You can order a two meter amateur radio antenna on eBay.

Phone Orders:
I will be glad to answer your questions and take your order over the telephone. Phone orders can be made to (715)845-4218. Ask for Michael. My wife and kids can take orders, but they won’t be able to answer all your questions. If I’m not around, please leave a message and I will return your call as soon as possible. Weekdays between 9am – 4pm central time are often the best times to reach me.

Mail Orders:
You can pay with check, money order or credit cards. My home address is below. Please print out my handy order form and include it with your order.

KB9VBR J-Pole Antenna Mail Order Form

Michael Martens
1228 Arthur St
Wausau, WI 54403

Foreign Orders:
I can ship internationally, but be advised the shipping charges may be more than the price of the antenna. For example, average shipping charge to Canada is $40 USD. Shipping to most of Europe, South America, and Australia is about $60 USD. Due to package size limitations, I can only ship the UHF and Break-away antennas internationally. (Canada: all antennas can be shipped with exception of the 6 meter model).  If you are interested in my antennas, please email first so that I can quote you accurate shipping charges.

Shipping:
I ship UPS Ground Service. If I have your email address, I’ll email you the delivery confirmation information when the antenna ships. In house turnaround time is usually 1-2 business days once I receive your order and 4-5 days transit time. I will notify you if there are any delays.

I can ship your order via USPS Priority Mail, but be advised their is an additional $10 oversize item handling charge. Contact me for details.

US Domestic Shipping Rates (Effective 04/2022)

Shipping: $4.95 order charge + weight based item charge

Antenna Weight based
Item Charge
Shipping Cost
(for 1 item)
2 Meter, VHF, Scanner, Marine, Aviation $5.00 $9.95 via UPS
222 Mhz, UHF, GMRS $4.00 $8.95 via UPS
Slim Jim, FM Broadcast $13.00 $17.95 via UPS
6 Meter $24.00 $28.95 via UPS
Accessories $0.00 $4.95 flat rate

Damage:
Occasionally mishaps occur during the shipping process. I try to balance the cost of shipping with packaging the antennas in a secure manner. But the antennas are long and sometimes they get damaged. Fortunately this is a not a common occurrence. If you received a damaged antenna, please contact me immediately. Damaged antennas that can’t be easily repaired will be replaced free of charge. If the package is unopened, you can refuse the shipment and have it returned to me, or request a postage paid return label for the damaged shipment.

Returns:
As an independent small business person, I work very hard to ensure your satisfaction. That’s why I offer comprehensive support before and after the sale for my products. If you have any questions about the suitability of a product to a certain task, please contact me. I’m glad to help you out. With that being said, I can understand the need for a return if an antenna just isn’t working out for your needs, that’s why I offer the following return policy:

30 day return policy from date of purchase on all antennas and accessories. Original purchase price (less a 5% restocking fee and any prior discounts) and initial shipping charge will be either refunded or credited to the customer at customer’s preference upon receipt of returned merchandise.  Customer pays return shipping on all returns.

Cancelled orders:
If you cancel an order before it is shipped, there is a 5% cancellation fee. This helps recover the transaction charges imposed on me and my time and effort during the sale process.

Warranty:
I am proud of the quality of my antennas. All antennas are warrantied for 6 months from the date of purchase on workmanship. Warranty does not cover the change of appearance or color of the antenna due to environmental factors.

If you have any questions, please go to my contact page.